Privacy Policy

Last Updated: August 2026

West Orange Electric (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, request an estimate, or utilize our residential electrical services.

1. Information We Collect We collect personal information that you voluntarily provide to us when expressing interest in obtaining information about us or our services, submitting an inquiry, or requesting an estimate. This information includes:

  • Contact Data: Name, phone number, email address, and physical/service address.

  • Service Details: Descriptions of electrical issues, project scope, panel types, and property specifics required to deliver estimates or perform work.

  • Technical Data: Standard internet log data, IP addresses, browser types, and usage data collected automatically through website cookies and analytics tools.

2. How We Use Your Information We use the information collected for business purposes, including:

  • Processing service requests, delivering upfront project estimates, and scheduling appointments.

  • Fulfilling electrical installations, panel upgrades, permitting requirements, and warranty services.

  • Communicating via call, text, or email regarding appointment confirmations, status updates, and service inquiries.

  • Improving website functionality, user experience, and digital marketing efficiency.

3. Text Messaging & SMS Consent By providing your phone number, you consent to receive communication via phone calls or SMS text messages regarding your service requests, project updates, and estimates. Message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP”.

4. Sharing & Disclosure of Information We do not sell, rent, or trade your personal information to third parties. We may share necessary information with:

  • Service Providers: Trusted third-party vendors assisting in business operations (such as scheduling software, payment processors, or web hosting).

  • Local Municipalities & Utilities: Permitting offices (e.g., Orange County Building Division) and utility companies strictly as needed to secure official work permits and electrical inspections.

  • Legal Compliance: Authorities if required by law, regulation, court order, or to protect the safety, rights, and property of West Orange Electric and its clients.

5. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or misuse. However, no online transmission or storage system is 100% secure.

6. Contact Us If you have questions regarding this Privacy Policy, please contact us at:

  • Phone: 407.398.5848

  • Email: contact@westoelectric.com